Our Story
About Us
I Do Windows is a story of family, legacy, and a 33-year commitment to excellence. Founded in 1992 by Keith and Lisa Kroehler, the company began with a simple but powerful vision—providing exceptional window and exterior cleaning services built on trust, quality, and lasting relationships. Over the decades, their dedication earned the respect and loyalty of customers across northwestern Ohio and northeastern Indiana.
Our Core Values
Serve First
We lead with a heart to serve our customers, our team, and our community. Every day, we look for ways to bless others through our work and our attitude.
Build Trust
We earn trust through integrity, consistency, and follow-through. Our words carry weight because we know trust is built, not given.
Always Climbing
We never settle, we grow ourselves and others through action. Progress matters more than perfection, and we push to get better every day.
Extreme Ownership
We take full responsibility for our actions, decisions, and outcomes — no blaming, no excuses. We check our ego at the door and stay focused on solutions, not finger-pointing.
Our History
I Do Windows was founded by Keith & Lisa Kroehler. Keith worked other part time jobs while getting the business off the ground.
Lisa left her television career and started working as the I Do Windows office and marketing manager out of their home.
Keith and Lisa produced VHS tapes of window cleaning training videos for homeowners and restaurant employees. The videos were sold nationwide through radio stations and the internet.
I Do Windows hired its first full time employee and a couple of part-timers. The business also added ultrasonic blind cleaning to its services, which Lisa’s parents helped with. Window cleaners parked in the Kroehler’s yard and used the family’s washer and dryer for their window cleaning towels & mops.
I Do Windows rented its first shop building where they parked their four business vehicles.
I Do Windows was recognized in 2006 by the Lima/Allen County Chamber of Commerce and the state of Ohio as “Woman Owned Business of the Year.
I Do Windows purchased and remodeled a 12,000 sq ft building near Elida. All operations are still at this location.
I Do Windows added soft washing services for roofs, siding, decks and driveways and added specialty equipped box trucks.
Josh Kroehler, Keith and Lisa’s son, joined the company as Chief Operations Officer after several years in management with Amazon.
In 2023, we implemented the Entrepreneurial Operating System (EOS) company-wide as our business framework, helping us focus on what mattered most — resulting in the strongest year in our history and laying a powerful foundation for future growth.
After 32 years of service, founders Keith and Lisa retired. Josh purchased the company, proudly taking the reins to continue the family legacy.
I Do Windows launched a full company rebrand, returning to its roots by proudly bringing back the full name: I Do Windows. The refreshed logo honors 33 years of history while reflecting who the company is today—built on personal service, pride in our work, and relationships that last. Same great company, fresh new look.
Our Services
What We Offer
What Makes Us Different
Family-Owned and Operated
Our family legacy is at the heart of everything we do. We operate with a strong set of core values, delivering every project with integrity, care, and a commitment to excellence.
Customer-Focused Approach
We believe in a personalized and transparent service from start to finish. Our team provides clear communication, detailed job walkthroughs, and proactive follow-ups to ensure your complete satisfaction. Your needs are our priority, and we are dedicated to making every interaction with us a positive one.
Unwavering Commitment to Quality
We stand by the quality of our work. Our technicians use a detailed checklist and photo documentation for every project, ensuring consistent and high-quality results every time. We invest in advanced, professional-grade equipment, from deionized water-fed pole systems to soft washing systems, to guarantee a superior clean without streaks or damage. For your peace of mind, we carry extensive insurance coverage that exceeds even the highest commercial requirements—well beyond what’s typical in our industry.
Experienced Team You Can Trust
Change copy under experienced team you can trust to: Our team is our greatest asset. With over three decades of industry experience, our staff is not only highly trained but also committed to excellence. Every technician on our team has passed a background check and received extensive safety training, including the OSHA 10-hour Safety Training certification. This rigorous preparation ensures that every job is done with the utmost professionalism and care.
Our Reviews
